Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. Worked for a short while, then the dreaded green flashing light on the front started. It’s been reset, restarted numerous times and still doesn’t work! Homeschooling and working from home is just a nightmare!! Sick to death of su. Neighbours have no issues. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. 0. virgin media tech support has no clue. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. 0 Kudos. Thank you for updating the thread RoneyCervinski. Luckily, it is easy to solve this problem. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcWe would like to show you a description here but the site won’t allow us. QuickStart, set up and connections. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. We get a constantly flashing green light, which means it's trying to get an Internet connection. on 16-10-2022 12:27. any. Re: Green flashing light and no service. Do you have any idea about that? - 5381751. Working hard to help connect the nation, shop our offers and order online. on 07-01-2023 14:46. Solid green wifi light, flashing green arrow and power light. Aware that this could be a software update, I left it for a few hours. Talk to your landlord, sorry for the bad news. Step 1: Download the Fire TV remote app on your phone to use as a temporary remote control. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Vonage 2nd line. Tudor. This means the box is on and working but looking for a WiFi connection. After many resets the broadband would start again then a few hours/days lose the signal. Flashing green ring. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. Reset the box with the button, shut it off for the hour and still the same. We’ve had no Wi-Fi for over 2 hours this evening. Stay safe online. Never had issue. Now will not connect at all. Bought belkin wireless router & after installing it the light has never changed from amber to blue. virgin media tech support has no clue. Make sure there aren’t any damaged wires/cables. 0800 953 9500. Regards WahidUnderstanding Your Router Lights. The Stream remote. Literally just got my broadband installed yesterday. VM BB TV Landline. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. on 16-12-2022 14:49. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. Phone. Options. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. - 5258622. Any ideas to get th. Now, disable both WPS options and click on save. Have tried resetting: holding reset button for 60 seconds; no dice. Any suggestions what this blinking pattern means. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. FTTP New User Install Experience QuickStart, set up and connections. Hi, i got self installation kit with hub 3. Options. Switched On Families. Options. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Stream from Virgin Media. 0 Kudos Reply. Red Light. These lights are: Power: This light will be solid white when the router is powered on. If it’s flashing green, it’s starting up. Can you Check for any “known network faults first - Try in 2 places. If the Hub is working okay, just leave it. Try our TV troubleshooting tool now. How to use the Virgin TV 360 remote. Now will not connect at all. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 2) Then also try the “free & automated” Service Status number - 0800. Have restarted router and all cables appear correct & tight. mp4 and bring that video into another project, it displays the green and pink bars after rendering. The service status in our area shows no issues. on 16-10-2022 11:34. Failing that, it’s time to call Virgin’s support team. Hi, broadband is down since yesterday evening. Eng. on 08-04-2023 10:07. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. I'm on a Superhub 3. Home Phone. Hi there, My wifi has been dropping and hub4 has been flashing red since last night. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. Hi All. The faq says: This means the Hub is on, but your WiFi isn’t. I'm a brand new customer to Virgin and I just received my Home kit today. Tuning in. It continued to flash. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. . Phone. My Hub4 was started flashing yellow (quickly) and has been doing so for a few days. . I’ve checked for issues in my area, Virgin are reporting. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. 0, next to where you connect the power cable is a small power switch. If so try two things. No light: There’s no internet connection. The wifi won’. 6c Windows XP. Have no internet, Virgin tv, house phone or Alexa. However, the Hub is just flashing green and I don't have any net access. I have plugged everything into the wall on the 26th and been on calls for the past two days with t. On the back of the Hub 3. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Telewest wall socket: no visible power to be switched on. The same goes for their telephone help. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. They’re there to help make your Virgin TV viewing even better. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. They said it hadn’t been turned on there end now done test signal all good aparantly. . on 31-10-2022 17:07. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. Re: Hub 5 Flashing green. I'm not sure what else i can do to fix this any help would be amazing. Account - Cable. Try a pinhole reset using the hole on the back of the hub (which. Teams meetings keep freezing. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Virgin Phone Switchover. My Virgin Media App. 2) It is common to all hardware, drivers and operating systems, including windows. Options. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. Virgin Media; My Virgin Media; Shop;. They won’t answer the phone or reply to my. The different Hubs by Virgin Media include Hub 5x, Hub 5, Hub 4, Hub 3, and Hub 2. Thank you. In some things Virgin sucks. In response to Georgiahx. This is a good sign and indicates that you should be able to access the internet without any issues. Options. Flashing green light hub 4 in Networking and WiFi yesterday; WiFi Pod connection in Networking and WiFi Sunday; Green flash and DS scanning in QuickStart, set up and connections Sunday; Network issues EH 54 in Networking and WiFi a week ago; Red light hub3 in Networking and WiFi 2 weeks agoWe would like to show you a description here but the site won’t allow us. I had the hub 5 installed yesterday. I followed all instructions and I can see green wifi icon and green light blinking. Make sure all cables coming into and out of the Hub are pushed in firmly. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). The house I'm in has previously had Virgin. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. Check Cables: Make sure all cables are securely plugged in. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. Main Menu; Go to virginmedia. It’s like a. It’s now 8:29pm. Cowshat. 0 provides essential information about the device’s power status. Hi, i got self installation kit with hub 3. Step 2: Go to the Home screen and select ‘Settings’. Forum; Apps. There's no official status of an orange light on the Hub 3. . It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. I have just done the self quick set up. Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. The green light might be flashing because of a faulty link. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Browse Virgin Media Virgin Media Community. I’ve turned it off and on Ive done a pin reset and it is still flashing. on 30-09-2020 17:56. Hi. Just keeps resorting back to flashing green. I do not have a virgin media connection box - could this be the issue? 0 Kudos Reply. 0 Since yesterday evening I have had no Internet or TV. It means that your router is connected to the internet and is transmitting data successfully. on 22-04-2023 15:55. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. Checked area faults. I got the green power light flashing and WiFi light is green. The screen was black. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. . SpeedI went to work this morning and my hub/WiFi was working fine. Options. In either Mode the red power light is an indication of over heating and most not be ignored. I have set up my wifi and done everything it says, I’ve left it 2 hours and it’s still flashing. After spending 8 hours of waiting it's. I've the network status in my area and it says no problems. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. called customer svc who are sending a pod. . We would like to show you a description here but the site won’t allow us. Within the past few weeks VLC has started flickering green when playing DVDs. . Re: Green flashing light and no service. Virgin Phone Switchover. I have only had Virgin for 6 weeks and this is really frustrating. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. All cables appear to be fine, I have rebooted and reset. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. And its not the first time that happens. VM will not dispatch any technicians while an area fault exists. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. All times are GMT +1. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Virgin Mobile. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. It isn't on during normal use, but turns red if there is a problem. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. The reason that your Virgin Media router is flashing green is that it is searching for WPS. I’ve tried setting it up near the router etc etc. Have tried a router reset and checked all connections. In some things Virgin sucks. I have a lg 42ld 420 c tv with a problem . This process can start again if there’s lots of interference. If it’s off, you don. The Virgin Media Hub 5 light at the front let's you know what is g. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. It has done for over a couple of hours now. 0 Kudos. Flashing lights and nothing further on tv. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Easy to set up, coverage has. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. 6 days to attempt a repair is too long!virgin media hub 3 base light flashing green. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. . . internet was back up and running yesterday so cancelled my engineer appointment. My BQM shows that the outside line is fine so it seems the trouble might be at the router. Middle – Ready (green/blue). It’s likely to be a loose connection in your home. 11-02-2023 13:45 - edited 11-02-2023 13:47. Check for any loose connections. 1) Try the “check service,”Area status webpage (. 1. No downtime reported in our area either. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Internet has been fine all day, just randomly stopped working and green base light started flashing. There was no green flashing bar at the bottom. Bene upgraded from a hub 3 to a hub 5 1gig service. The sound is unaffected when it's flashing. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Rebooted several times, and waited for hours to download the update. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. When your Virgin Media router lights are flashing green it means the router is updating its firmware. How to pair the 360 remote with. - 5155945Go to Settings >Audio & Video > Match frame rate. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. It’s like a. Hi i, my VM broadband hub3 keeps flashing the green light. Green flashing base light for hours, no internet. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Hey guys, im having some troubles with my internet in my new house, im using virgin media which is connected via coax cable to a telewest brown box outside my house. I’ve check all the connections and no joy. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. The box is a safety isolator. Support tell me that this is fine and is an indicator of network status in the area. I have had 2 bricked hub4s and now a newly installed. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Hub 5 flashing green light continuously. Account - Mobile. We would like to show you a description here but the site won’t allow us. Then, wait for 5-10 minutes for the Hub to start up. Chatter and natter. Vonage 2nd line. If there are no issues it would be best to check our WIFI pod help page here. It will also flash when the Hub is downloading new software. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Supposedly, no issues in my area although for the past we. Phone. on 02-05-2023 20:46. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. . We are happy to hear this is now resolved but do please reach back out if we can assist in the future. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. We would like to show you a description here but the site won’t allow us. Obv this means I have no internet or tv. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Phone. e in the future). Hi, My hub 3. Hello, I only became a virgin media user 10 days ago, I got my hub on the 3rd, set it up and all was well, had great connection and no problems at all, however, last Wednesday the green arrows began to flash and the wifi has stopped working. Useless WiFi not working this 24 hrs an engineer booked for another 24hrs . on 24-03-2023 13:28. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. Hi. Virgin Media Community. If they are not, it is best to contact Virgin Telco customer service for assistance. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to help. After 40 minuets I try the reset button for 30 seconds. Don't have a VM wall plug, but have one of the old NTL ones. Virgin said it was the new software update colour. Virgin Media Flashing Green Light But No Internet Are you wondering why your Virgin Media has a flashing green. 2 Green Flashing Arrows. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. on 30-09-2020 17:56. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. Even phoned VM to activate the router and got a text confirming it has been activated. Flashing green color on Media Hub 3 means the router is trying to connect. It can be quite frustrating when your internet goe. Could you please help on this? NB: I joined VM 2 weeks ago. Wi-Fi pods flashing. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). on 30-11-2022 19:19. Solid green: The Hub 3 is connected to the internet. Disconnect all ethernet cables from the Hub. Account - Cable. Sign in . For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. The Stream remote. Are there any tests that forum staff can run to check whether the router is working correctly. Hi all, I installed my Virgin Kit a few days ago and was hoping that my Green flashing lights would be going away. It keeps flashing green and then flashing white and my connectivity is still in and out. I've changed the renderer to the "software-only" setting but the issue still pops up intermittently. . If you’re using a splitter, make sure that’s firmly connected, too. Those green lights on the Hub indicate it had lost its connection. Did a pinhole reset and again, it worked and went to a flashing red light. It is important to note that each type of Hub has light codes that show the status of various internet services. Restart the hub by removing the power cable and then reinserting it. My virgin rooter is green and arrows flashing any ideas y. Home Phone. Currently, if I export a sequence into an . It’s likely to be a loose connection in your home. It's been doing that for around 45 mins now. Green flashing is a firmware update in progress. on 09-09-2022 21:47. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Hi I have had the same issue. 1 ACCEPTED SOLUTION. There is no connection to the VM network. Check for any loose connections. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now and was cut. Now, navigate to the Advanced Settings, then click on Wireless. It is booting up and should be ready in 5 minutes. Did a pinhole reset and again, it worked and went to a flashing red light. We would like to show you a description here but the site won’t allow us. 3. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. Options. Red: There’s an issue with the Hub 3. 15/10/16 - 10:12 in Virgin Media Broadband #1. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. I'm not sure what else i can do to fix this any help would be amazing. Manage Your Account. We've booked an engineer but they can't come until Friday and I start work from. please help!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. booked another engineer but only appointment avaialble is for Friday 😡. Try that to see if there are any faults that the web service hasn't picked up!Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. My box has a solid white light and flashing green arrows. Reply. Account - Cable. Keep it on. 0 to connect to compatible WPS devices. You can find this on the base of your Virgin Media box if you. This light fl ashes green when the Hub’s downloading a software update. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Learn more. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. You could also try the web page status, but this is not recommended. I've attempted unplugging, checki. flashing green light . 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Still no connection and flashing green. I don't know what the other small light is for. Flashing Green: WPS is connecting a new device. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. internet was back up and running yesterday so cancelled my engineer appointment. Iam new here. I have checked the service status in my area and it says no issues. Flashing yellowy green on WiFi box - Virgin Media Community - 5419883. Flashing green: The Hub 3 is starting up.